Track Your Order

📍Real-time updates on your Starfay shipment.
Luxury Packaging & Delivery

🎁 Experience elegant, secure packaging – always shipped with care.
Help & FAQs

Find answers to your most common questions.
Returns & Satisfaction Guarantee

If it’s not love at first sip, we’ll make it right.
Our Location

Based in the U.S.
Shipping Worldwide from our partner facilities.

Support

Instagram: @starfaytumblers
Email: contact@starfaywinners.com

Working hours

Available 24/7
We’re here whenever you need us.

Got a Question? We’re Here for You.

If you need help with your order, want to learn more about our products, or simply have something to share, don’t hesitate to reach out. Below you’ll find answers to common questions — and if you still need us, fill out the form and we’ll respond promptly.

Frequently Asked Questions (FAQ)


How long does shipping take?
Orders typically ship within 2–4 business days. Delivery times vary based on location.

Can I customize my tumbler?
Absolutely. Many of our products offer personalization options during checkout.

What if my order arrives damaged?
We’ll make it right. Just contact us with a photo and your order number within 7 days.

Do you ship internationally?
Yes! We ship worldwide from our trusted partner facilities.

How can I track my order?
Once your order ships, you’ll receive a tracking link via email.
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Free Delivery

Enjoy complimentary shipping across the U.S

Easy Payment

Pay confidently with Stripe, Apple Pay, or your favorite card.

Track Order

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Have Questions?

We’re here whenever you need us – just reach out.